FOCUS Therapy

FOCUS Therapy Cancellation Policy Update

Dear FOCUS Therapy Families,

If ever a year could be described as a rollercoaster, it was 2020. FOCUS Therapy is beyond grateful for the families, therapists and staff who stuck with us through whirlwind months of office closures (in accordance with CDC guidelines), rapidly-expanded teletherapy services, scheduling upheavals and enhanced safety protocols. Our services are vital to patients’ health and development, and we’re committed to delivering no matter the obstacles. Still, our success has always hinged heavily on the dedication of our FOCUS families.

As a token of our thanks, this new year we’re gifting each patient a clean slate on their appointment cancellation record. Starting Jan. 1, 2021, cancellations for the prior calendar year will not count against you or adversely impact your child’s standing as a FOCUS patient.